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What Is a Contact and Customer Manager?
What is a Contact and Customer Manager? Simply put, a Contact and Customer Manager is a business productivity tool that’s more powerful than e-mail systems and spreadsheets, but easier to use, faster to get up and running, and less costly than a Customer Relationships Management (CRM) solution. Fundamentally, a Contact and Customer Manager keeps all the details of your customer relationships—phone numbers, e-mails, conversation notes, meeting and activity history, documents, social media profiles, and more—in one organized place. It gives you a complete view of the people you do business with, and empowers you to develop long-lasting, profitable relationships so existing customers keep coming back and new customer referrals keep coming in!
“The budget cuts and spending freezes resulting from the current economic downturn have reduced the number of legitimate opportunities for sales representatives; therefore, organizations are placing a renewed emphasis on cutting costs and customer retention to combat certain economic realities. In an ongoing attempt to meet the expectations of prospects and improve the lifetime value of current customers, businesses are examining ways of unifying fragmented customer data and making this customer and account information available to the organization at large. Contact Management solutions and Customer Relationship Management solutions are two primary technology enablers allowing organizations to gain better control of their information assets and processes.” – The Choice Between Contact Management and Customer Relationship Management, Aberdeen Group, January 2009
Who Uses ACT!?
Is ACT! right for your business? ACT! is a fit for you if the development of long-lasting, profitable relationships is key to the success of your business. Specifically, ACT! is ideal for:
Why choose ACT!?
Why choose ACT! over the manual methods you have outgrow, or over competitive solutions? A number of reasons, but first, you should know that ACT! by Sage is the proven market leader with 2.8 million fanatical users worldwide. In fact, it’s the #1 selling Contact and Customer Manager, and has been for over 20 years. We know competitive solutions can’t claim the same. Here’s why:
Choose the ACT! solution that best fits your needs.